Frequently Asked Questions Ohio party equipment rentals

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Please submit a  formal inquiry. Once we verify your requested time, date, and location is available, we will contact you, and we will require a 50% non-refundable down deposit to confirm your booking. The remaining 50% balance is then payable seven days before your event is before.

We will review your request and respond to your inquiry within 24-48 hours upon submission to go over and confirm the details of your event.
After the details of your event are confirmed, we will provide you with our contract and an itemized invoice for review.
We require a non-refundable 50% retainer of the invoiced amount to confirm all bookings.
Please note that we require a credit card on file for unpaid invoices such as penalty fees, damaged, missing items, and additional time extensions.
Once the retainer is paid, you will receive a confirmation email with a new balance and payment due date.

Yes, We offer unlimited printing with option of 2x6 or 4x6 paper sizes. Please ask for details.

We require the following:

• A PowerPoint
• Good access to the area
• A dry, flat, and smoke-free area of approx 3 x 2 meters, A reasonable amount of space for people to stand and mingle while they wait for their turn.

We understand that things come up. For this reason, events can be rescheduled for a later date, but you may request to reschedule no later than 72 hours prior to your scheduled event date. However, the security deposit is non-refundable, but it is transferable. All rescheduled events must be scheduled for a new date of up to 3 months from the originally scheduled date of the event. If the event is canceled within seven days prior to the event and all fees have been paid, the funds are only transferable, or you receive a 50% refund of the event. Please note that new dates are solely based on availability. Last-minute requests to reschedule are subject to a 10% penalty fee of the total amount, and we cannot guarantee availability.

Absolutely! We have our standard black or white backdrop as an add-on option and included in our select packages. We also offer additional backdrop options by request; for example, sequin gold or black. Ultimately, we can work with the backdrop you'd provide.

We service all of Columbus, Ohio, and its surrounding suburbs, including New Albany, Gahanna, Westerville, Bexley, Pickerington, Reynoldsburg, Blacklick, Dublin, Hillard, and Grandview. Contact us for location questions or concerns. Is there a travel fee? We deliver within 20 miles of 43231 Columbus, OH Anything outside of 35 miles will have an additional travel fee. Don't hesitate to get in touch with us for details. We reserve the right to decline due to distance. 

You will have the option to add additional time in advance at $50/for each additional 30 minutes and $100/for each additional hour when you confirm the details of your event with our Photobooth coordinator.
If you would like to extend your time on the day of your event, there is a premium fee of $100/for each additional 30 minutes and $150/for each additional hour. 

You will have the option to add additional time in advance at $50/for each additional 30 minutes and $60/for each additional hour when you confirm the details of your event with our picnic coordinator.
If you would like to extend your time on the day of your event, there is a premium fee of $50/for each additional 30 minutes and $100/for each additional hour. 

Yes! If your venue requires vendor insurance or to be added to our policy, just let us know prior to event date, and we’ll be more than happy to provide you with the documentation needed. 

Yes! We will email you your gallery within 48 hours of your event of all the images. We recommend you download gallery immediately. Gallery will be archived after 3

At booking, we learn more about your event so that we can bring the props that best match your theme! We have a wide variety of props, from sunglasses to cowboy hats to high-quality signage.

At booking, we learn more about your event so that we can bring the props that best match your theme! We have a wide variety of props, from sunglasses to cowboy hats to high-quality signage.

Yes! We can bring all of our equipment and set it up in the comfort of your home.

Yes, we always have an attendant at the booth for the duration of your hire. This ensures that people are well informed about the dos and dont's, and a level of service is provided that everyone appreciates.

Yes, it can be set it up outside, although, it must be protected from the elements.

1- 34 guests can fit on our  360 Video Booth and  platform .12 × 12 ft is required in space to fit our 360 booth.

Yes, we always have an attendant at the booth for the duration of your hire. This ensures that people are well informed about the dos and dont's, and a level of service is provided that everyone appreciates.

We accept all major credit cards via our booking portal. We also accept payments through Zelle.

We accept all major credit cards via our booking portal. We also accept payments through Zelle.

You may book up to 3 months in advance.
We require a minimum day's notice to ensure that we provide you with the absolute best picnic experience you deserve!

Yes, we require a power outlet within a reasonable distance of the booth's location. Suppose this is an outdoor event, we can arrange to provide our source of power (there would be an additional fee). A Wifi connection is ideal but not necessary; your captures will be added to a queue and sent once Wifi is available.

Our staff is fully vaccinated and will wear mask if requested. All of our equipment is sanitized after each event.